OUR APPROACH
Prime Vector delivers value in days or weeks…not months or years
Process Definition (PD)
Capturing intellectual property by mapping processes and developing operational procedures
Continuous Improvement (CI)
Applying Lean Sigma methods to create processes that improve product and service quality by eliminating waste and defects
Intelligent Process Automation (IPA)
Deriving insight from automated processes to generate new business opportunities
Robotic Process Automation(RPA)
Automating repeatable processes using software and robotics to allow humans to focus on high cognition work
66%
Reduction call-to-close time for inbound calls
170
New FTEs onboarded in one month
75%
Cost reduction from shorter installation times
7,000+
Operating procedures written
6 Questions -How does your organization score?
Are your operations capabilities scaling at the same rate as your revenue growth?
Are your repeatable processes documented so that you can effectively onboard new staff and clients?
Can you manage defects systematically, without leadership intervention?
Does your leadershiphave capacity to focus on innovation and growth rather than emergencies or basic operations?
Are you executing a plan to proactively drive down costs for your repeatable processes?
Do you have a strategy for creating value in the next five years that uses robotic process automation and artificial intelligence?
IMPACT TODAY AND IN YEARS TO COME
ACROSS MULTIPLE BUSINESS SECTORS
High Tech
For Internet of Things company, reduced device installation cycle time and cost by 75%
Manufacturing
For a BPO company, facilitated the onboarding and training of 170 FTEs in one month
Healthcare
For medical claims company, identified level flow process for medical claims that can reduce cycle time by 90%
Public Sector
For a company serving the public sector, improved processes and trained the team to reduce an error-causing process to zero defects
THIS IS PRIME VECTOR
We give your people the power to delight customers by building innovative, resilient operations
RESULTS OUR CLIENTS LOVE
REDUCED COSTS
Lower required resources by eliminating waste in completing repeatable tasks
CYCLE TIME
Establish onboarding processes to swiftly add new clients or staff
SUSTAINABLE GROWTH
Support rapid growth, scalability and resiliency throughout organization
SUPERIOR QUALITY
Reduce errors and eliminate waste to improve service and product quality
REGULATORY COMPLIANCE
Ensure consistent regulatory and audit compliance
ENDURING VALUE
Build an ongoing continuous improvement engine through partnership between domain experts and quality experts
WHO WE ARE
Striving for excellence each and every day.
Prime Vector is a unified fusion of talents from a broad spectrum of industries including high tech, services, public sector, law, manufacturing and healthcare
Co-founder
DAVE ABEL
Co-founder
ERIK YOUNG
OUR STORY
After machines, physical automation and IT, the fourth phase of the Industrial Revolution is upon us.
Building on automation and intelligent processes that dramatically change how work gets done, the lines are blending between physical and digital spheres.
Organizations that learn and adapt to this change and empower their people with speed and agility, will succeed.
Prime Vector uses automation and intelligent processes to enhance human performance allowing teams to be more strategic –to think, create, and continuously improve.
Most enterprises are ill-equipped to deal with this revolution, as it is natural and commonplace for well-intentioned employees to resist change and champion the status quo.
We help a firm establish a “special forces” team with the proper tools, techniques and technologies to make the right changes happen.
Prime Vector helps you win against the competitor you know today and more importantly, the competitor you don’t yet know.
With the right blend of people, adaptive processes and automation, your organization is poised for success today and in the years to come.